Auto Center Shopping? Ask Questions!
Many drivers are anxious when they go to an auto repair shop, concerned as to what type of repair is actually going to take place in their vehicle. Many are confused when the mechanic starts talking about the work to be done. You can relieve some of your anxiety by asking questions and making sure you understand the auto center's cost for labor and parts, warranties, and the specific type of repair to be performed. It isn't a pleasant experience to be surprised later with unexpected costs, the length of time required for the work, or the expected vehicle operation.
Remember these Communication Tips the Next Time You Take Your Vehicle to an Auto Repair Shop:
- Ask Questions — Don't be afraid to ask for things to be explained in simple terms. The mechanic should also ask questions of you to obtain diagnostic information and to understand exactly how you would like to proceed with any repair or service.
- Don't Hurry –It's important that you're not in a hurry when dropping off your vehicle for work. If the mechanic is too busy to talk to you, you may need to find another car shop. A fast and quick diagnosis is often wrong, wasting your time and money.
- Be Available – Give a phone number to the auto shop and make sure you are available to take their call. The auto center should call you to apprise you of the problem, course of action, and the cost before proceeding with any work.
- Understand Policies – Make sure you understand the auto shop's policies for labor rates, guarantees, warranties, and acceptable methods of payment. Most auto service shops have their policies in writing.
A word to the wise: The more questions you ask and understand the answers before the work begins, the more satisfied you will be with the automotive shop's service to your vehicle.
Looking for a full-service auto service center to service your vehicle? Contact our ASE Certified technicians at Elk River Tire & Auto Center at (763) 441-2889 or go to www.elkrivertireandauto.com for more information. Our car shop in Elk River, MN proudly serves residents in the areas of Zimmerman, and Otsego, Minnesota.
Many drivers are anxious when they go to an auto repair shop, concerned as to what type of repair is actually going to take place in their vehicle. Many are confused when the mechanic starts talking about the work to be done. You can relieve some of your anxiety by asking questions and making sure you understand the auto center's cost for labor and parts, warranties, and the specific type of repair to be performed. It isn't a pleasant experience to be surprised later with unexpected costs, the length of time required for the work, or the expected vehicle operation.
Remember these Communication Tips the Next Time You Take Your Vehicle to an Auto Repair Shop:
- Ask Questions — Don't be afraid to ask for things to be explained in simple terms. The mechanic should also ask questions of you to obtain diagnostic information and to understand exactly how you would like to proceed with any repair or service.
- Don't Hurry –It's important that you're not in a hurry when dropping off your vehicle for work. If the mechanic is too busy to talk to you, you may need to find another car shop. A fast and quick diagnosis is often wrong, wasting your time and money.
- Be Available – Give a phone number to the auto shop and make sure you are available to take their call. The auto center should call you to apprise you of the problem, course of action, and the cost before proceeding with any work.
- Understand Policies – Make sure you understand the auto shop's policies for labor rates, guarantees, warranties, and acceptable methods of payment. Most auto service shops have their policies in writing.
A word to the wise: The more questions you ask and understand the answers before the work begins, the more satisfied you will be with the automotive shop's service to your vehicle.
Looking for a full-service auto service center to service your vehicle? Contact our ASE Certified technicians at Elk River Tire & Auto Center at (763) 441-2889 or go to www.elkrivertireandauto.com for more information. Our car shop in Elk River, MN proudly serves residents in the areas of Zimmerman, and Otsego, Minnesota.
